Posts Tagged ‘Buyer Beware’

“Flat Rate” HVAC & Plumbing Companies

Saturday, May 3rd, 2008

Got Flat Rate?

By John Rocheleau

The Advertising

You’ve probably seen them: six-wheel box vans with billboard-size ads on the sides, sometimes displaying a blown up picture of a white-toothed smiley-faced middle class woman on the phone, suggesting everything in life is better for her, now that she’s found a disposable-booties-wearing plumbing & HVAC company. Or perhaps you’ve called one of those colorful full-page ads in the Yellow Pages. You know the kind, they make you feel warm and fuzzy, and define everything you thought you wanted to hear. And what about their application of every credit card logo under the sun? Did that reassure you that if your unplanned plumbing emergency caught you short on cash, then you should, without further thought, simply use your plastic? Did the 800-number, blazing red as fire, subliminally suggest: “hotline straight though to the Maytag Man, who sits patiently awaiting to soothe your flustered mind”? Welcome to the world of Flat Rate plumbing and HVAC advertising! (more…)